Terms & Conditions

Introduction

Welcome to Sam Ortho System. These Terms & Conditions govern your use of our website, products and services.

By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.

1. About Sam Ortho System

Sam Ortho System is a manufacturer and supplier of premium quality Orthopedic Instruments, Surgical Instruments, Implants and related medical products.

Our website provides information about our products, services, catalogue and enquiry facilities.

2. Website Usage

By using this website, you agree to:

• Use the website only for lawful purposes.
• Provide accurate information while submitting enquiries.
• Not misuse, hack or attempt unauthorized access.
• Not interfere with website security or performance.
• Not upload harmful files, viruses or malicious code.

Sam Ortho System reserves the right to restrict or terminate access for users who violate these terms.

3. Product Information

We strive to ensure that all product descriptions, specifications and technical information are accurate.

However:

• Specifications may change without prior notice.
• Product images are for reference only.
• Actual products may vary in appearance or dimensions.
• Product availability may change at any time.

4. Product Enquiries & Quotations

Submitting an enquiry does not constitute an order or contract.

Quotations are subject to:

• Product Availability.
• Technical Confirmation.
• Quantity Requirements.
• Delivery Location.
• Applicable Taxes & Shipping Charges.

Orders are confirmed only after written acceptance by Sam Ortho System.

5. Pricing

Prices displayed on the website, if any, are indicative and may change without prior notice.

Final pricing depends on:

• Quantity Ordered.
• Product Specifications.
• Export Destination.
• Packaging Requirements.
• OEM Branding Requirements.

6. Intellectual Property

All content available on this website is the intellectual property of Sam Ortho System.

• Company Logo.
• Product Images.
• Website Design.
• Product Descriptions.
• Graphics & Icons.
• Catalogues & Documents.
• Website Text Content.

No content may be copied, reproduced, modified or distributed without prior written permission.

7. Catalogue Downloads

Our catalogues are provided only for informational and business purposes.

Users may not:

• Modify catalogue content.
• Republish catalogues.
• Use product images commercially without permission.
• Remove company branding.

8. OEM & Custom Manufacturing

Sam Ortho System offers OEM and custom manufacturing services under separate commercial agreements.

OEM projects may require:

• Technical Approval.
• Design Confirmation.
• Branding Approval.
• Minimum Order Quantity (MOQ).
• Advance Payment (where applicable).

9. Export Orders

For international customers:

• Orders are subject to international trade regulations.
• Import duties and customs are the buyer's responsibility.
• Delivery timelines vary by destination and shipping method.

10. Warranty

Unless specifically stated in writing, all products are supplied according to agreed specifications.

• Warranty terms, if applicable, will be mentioned in the official quotation or invoice.
• Damage caused by improper handling, misuse or unauthorized modification is not covered.
• Incorrect sterilization or improper usage will void any applicable warranty.

11. Limitation of Liability

Sam Ortho System shall not be liable for:

• Indirect or consequential damages.
• Loss of business or profits.
• Transportation or customs delays.
• Website downtime or technical interruptions.
• Errors caused by third-party services or internet connectivity.

Our maximum liability shall be limited to the value of the purchased products, where applicable.

12. Third-Party Links

Our website may contain links to external websites for your convenience. Sam Ortho System is not responsible for:

• Content on third-party websites.
• Their privacy policies.
• Their products or services.
• Transactions conducted through external websites.

13. User Responsibilities

Users agree not to:

• Submit false or misleading information.
• Use the website for fraudulent activities.
• Attempt unauthorized access to our systems.
• Copy or misuse our website content.
• Violate any applicable laws while using this website.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

15. Changes to Terms

Sam Ortho System reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Updated versions will always be published on this page along with the revised effective date.

16. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or our products shall be subject to the exclusive jurisdiction of the competent courts in Delhi, India.

17. Contact Information